ArmadaHealth® Named #1 Clinical Navigation Top Vendor Partner in Q2 2020

BALTIMORE–(BUSINESS WIRE)–ArmadaHealth, a leading provider of personalized physician recommendations, was recognized by Shortlister, formerly known as The Wellness Research Institute, as the #1 Clinical Navigation Care Coordination Top Vendor Partner in Q2 2020. Shortlister ranked ArmadaHealth superior to six other companies. Led by its flagship service, QualityCare Connect, ArmadaHealth offers a full suite of healthcare navigation products and services to meet the needs of multiple markets.

“We’re honored to receive this recognition,” said ArmadaHealth CEO, Susan Torroella. “Our clinical Navigation-as-a-Service solution was designed to complement any organization’s employee benefits offering or care management solution to amplify high performance healthcare initiatives,” said Torroella. “As a result of these unprecedented times, the ‘new normal’ can be more difficult for employees to navigate the healthcare system. Our services take the burden out of finding the best care matched to their diagnosis and personal preferences, with physician recommendations that are 100% guaranteed in quality and accessibility.”

ArmadaHealth’s solutions, including QualityCare Navigator for member-facing healthcare teams, provide evidence-based physician recommendations for members, pairing with cost transparency solutions, or as a part of care management or advocacy services. QualityCare Connect solutions can easily plug into existing platforms and processes, so groups can start accessing optimal care relatively quickly and with an infinite number of configurations. QualityCare Connect is powered by ArmadaHealth’s S.I.E.N.A.® intelligence data science platform, which fuses human clinical expertise with technology, resulting in quality-based, unbiased patient/physician matching outcomes.

About Shortlister

The Wellness Research Institute (WRI), now Shortlister, is designed to fundamentally improve the RFP process in the human capital space. With the goal of identifying the vendor that is most compatible with an employer’s budget, demographics and unique program goals, our proprietary matching algorithm has supported searches impacting over 1,000 employers and millions of employees. Shortlister combines the matching algorithm and bid management technology of the WRI with top thought leadership in the human capital space. Employers access Shortlister directly or through many of the top brokers and consultants in the country. Using Shortlister, employers can make faster, higher quality and more sustainable selections in the human capital marketplace.

About ArmadaHealth®

ArmadaHealth® has developed the most robust and comprehensive physician recommendation intelligence in the industry. Uniting oceans of data, clinical insights and a human touch, our High Tech, Right Touch® approach embodies the best practices in quality-based healthcare navigation. Our proprietary enhanced intelligence platform, S.I.E.N.A.®, features multivariate quality measures and clinically trained machine learning models as inputs to physician-patient matching algorithms. QualityCare Connect, our consumer-facing service, improves the efficiency, expediency and effectiveness of how people access perfectly matched primary and specialty care physicians. QualityCare Navigator, our Navigation-as-a-Service offering, enables our clients’ member-facing service teams to submit, monitor and manage navigations on behalf of their members with a white-labeled solution. The result is improved health outcomes, reduced healthcare expenses and exceptional member satisfaction as reflected in our NPS of 86 while serving more than two million members.


Ashley Wallace Jones