Behavox Partners with Red Box to Enhance Value of Voice Data Analytics
Partnership Will Streamline Data Reconciliation for Artificial Intelligence to Help Customers Comply with Regulators and Avoid Reputational Damage
NEW YORK–(BUSINESS WIRE)–Behavox, the world’s only AI-based data operating platform used by firms to catch misconduct before it causes massive regulatory fines and company crises, today announced a new integration partnership with Red Box, a leading platform for voice data, to help maximize the value of captured audio across the United States, Canada and Europe.
“Our partnership with Red Box will take us one step closer toward our goal of organizing all the enterprise data in the world and making it useful for our clients,” said Kiryl Trembovolski, Chief Operating Officer, Behavox. “As dispersed workforces are now the norm and regulators continue to issue landmark fines, now more than ever financial firms have little margin for error. Red Box’s ability to support voice capture from any platform and the open-API philosophy will support built-in data integrity and data reconciliation mechanisms, enabling us to help customers catch compliance violations quickly and accurately.”
The partnership will ensure the seamless ingestion of audio conversations by Red Box’s new Conversa platform and integration into the Behavox platform, enabling delivery of detailed, actionable analytics for leading financial firms. Pairing Behavox and Red Box’s agile solutions will also provide access to an ecosystem of artificial intelligence voice technology capabilities. The partnership will enable customers to leverage and analyze their own data to help avoid regulatory fines and protect and preserve the integrity of their operations, as well as the hard-earned trust from their own clients.
“Having previously worked with Behavox on multiple complex integration projects, we are pleased to have real-world examples of a seamless, effective and stable joint infrastructure,” said Pete Ellis, CPO, Red Box. “We’re excited to be building on that by partnering with Behavox to provide customers with reliable and secure connectivity between Red Box’s enterprise voice capture solution, Conversa and Behavox’s risk and compliance platform, enabling customers to effectively fulfill their regulatory voice supervision requirements.”
Behavox and Red Box’s technology teams will continue working together across multiple R&D areas to provide even more effective, reliable infrastructure developments in the future. As threats come from different places and speak different languages, Behavox’s enterprise-class solution covers 10 languages and more than 150 data types, more than any other competitor. Behavox enables clients to analyze content from billions of internal communications interactions, such as Conversa by Red Box’s voice data, as well as email, text, collaboration tools and communications apps.
About Behavox Ltd.
Behavox is the gold standard for enterprise risk and compliance solutions. Its AI-powered technology helps global banks, hedge funds and private equity firms identify bad actors quickly and accurately, preventing massive fines and company-debilitating crises. Behavox solutions uncover financial regulatory misconduct like insider trading, collusion, and market manipulation as well as HR-related misconduct, such as racism, sexual harassment, and discrimination. As an award-winning team of innovators and industry experts, Behavox has a reputation for successfully implementing the largest, most complex, global projects in the market. Customers rely on Behavox as an indispensable extension of their teams. They depend on Behavox to protect the integrity of their operations and preserve the trust of their clients. Founded in 2014, Behavox is headquartered in New York City and has offices in Montreal, San Francisco, Seattle, Singapore, Tokyo, London and Abu Dhabi. More information about the company is available at www.behavox.com.
About Red Box
Red Box is a leading dedicated voice specialist with over 30 years experience in empowering organizations to capture, secure and unlock the value of enterprise-wide voice. Conversa by Red Box is the next generation and first truly open microservices-based, enterprise voice platform. It provides customers with open access to and control over captured voice and media, resilient capture of high-quality real-time data from across the enterprise, the freedom to use that data in any application, and a market-leading TCO.
Red Box is trusted by leading organizations across financial services, contact center, government, and public safety sectors (including six of the world’s top banks, 85% of global interdealer brokers, 1,700 call centers and over 80% of UK police forces) and we capture and secure millions of calls daily for over 3,500 customers around the world.
For more information visit www.redboxvoice.com
Behavox Communications Director