Dialpad Awarded 2021 TMCnet Remote Work Pioneer Award
CCaaS and UCaaS leader recognized for innovative Work From Anywhere platform
SAN FRANCISCO–(BUSINESS WIRE)–Dialpad, Inc., the leading AI-powered cloud communications platform, announced today that TMC, a global integrated media company, has named Dialpad as a 2021 TMCnet Remote Work Pioneer award winner. Presented by TMCnet, the award honors companies whose solutions support the massive increase in remote working brought on by the Coronavirus pandemic.
“For many employers, it was a scramble to transition to a fully remote workforce,” said Craig Walker, CEO and founder of Dialpad. “With the help of our cloud-native calling, conferencing and contact center platform, thousands of companies were able to do so without losing even a day of work. Our team put in a lot of hard work over the past year to make sure we could support our customers during the transition to a more distributed workforce and we’re thrilled to see those efforts being recognized by TMCnet.”
Born in the cloud, Dialpad is uniquely suited for the rapid digital transformation brought on by the pandemic. The company’s UCaaS and CCaaS platform seamlessly scales up and down to enable customers to establish a distributed workforce in a matter of minutes. With remote work here to stay, companies are increasingly turning to flexible and reliable cloud-based tools like Dialpad to help their teams stay productive and collaborative as they Work From Anywhere™. This is supported by Frost and Sullivan’s 2020 North American Hosted IP Telephony and UCaaS Market Radar Report. “With most businesses looking to enable large proportions of their enterprise workers and contact center agents to work from anywhere, cloud services provide flexible, cost-effective access to mission-critical communications and collaboration tools,” stated author Elka Popova, Vice President of Connected Work at Frost & Sullivan.
“Recognizing leaders in the advancement of remote working software, TMC is proud to announce Dialpad as a recipient of the 1st Annual Remote Work Pioneer Award,” said Rich Tehrani, CEO, TMC. “Dialpad is being honored for their achievement in bringing innovation and excellence to the market, while leveraging the latest technology trends.”
Learn more about how Dialpad helps customers Work From Anywhere.
Dialpad is the leading cloud communications platform for AI-powered calling, conferencing and contact centers. Dialpad’s proprietary, real-time Artificial Intelligence engine, Voice Intelligence (Vi™), helps businesses make smarter decisions by giving real-time insights on every call. Built on the Google Cloud Platform for unmatched security and reliability, Dialpad is easy to deploy, integrate and scale. Today, more than 70,000 of the world’s most innovative businesses use Dialpad and its seamless integrations with Google Workspace, Hubspot, Microsoft Office 365, Salesforce, Zendesk and others to allow every user to be more productive. Customers include Twitter, WeWork, Uber, Stripe, Netflix, Motorola Solutions, Splunk and Domo. Dialpad is backed by the world’s leading investors including Amasia, Andreessen Horowitz, Felicis Ventures, GV, ICONIQ Capital, OMERS Growth Equity, Salesforce Ventures, Scale Ventures, Section 32, SoftBank Corp. and Work-Bench. Visit www.dialpad.com for more information and to request a demo.
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