Dialpad Receives 2021 Unified Communications Product of the Year Award
Dialpad honored for exceptional innovation
SAN FRANCISCO–(BUSINESS WIRE)–Dialpad Inc., the industry leader in AI-powered communication and collaboration, announced today that TMC, a global, integrated media company helping clients build communities in print, in-person and online, has named Dialpad as a 2021 Unified Communications Product of the Year Award winner.
“Dialpad was built entirely on the cloud, allowing us to architect the platform in a manner that delivers truly unified communications across voice and video. Because all conversations, regardless of medium, go through the same infrastructure, Dialpad supports true, seamless transitions from calling, conferencing and contact center interactions without needing to exit the app or pay for additional services,” said Brian Peterson, co-founder and chief technology officer, Dialpad. “We’re grateful that TMC recognized our technology as a leader in the unified communications space.”
Dialpad is a cloud-based, unified communications platform that connects businesses through seamless voice, video, and messaging. The solution provides a comprehensive suite of advanced features to help streamline business communications and improve productivity, further elevated by the company’s proprietary artificial intelligence engine. Voice Intelligence (Vi™), helps improve the value of every call by capturing and analyzing each conversation, tracking sentiment, providing coaching and suggestions to questions — all in real-time. With Vi, Dialpad goes above and beyond enabling clear and reliable communication with insights into every interaction.
“It gives me great pleasure to honor Dialpad as a 2021 recipient of TMC’s Unified Communications Product of the Year Award for their innovative business communications solution,” said Rich Tehrani, chief executive officer, TMC. “Our judges were very impressed with the ingenuity and excellence displayed by Dialpad in their groundbreaking work on its unified communications platform.”
- Read more about how Dialpad customer ShipEx leverage Voice Intelligence
- Learn why Dialpad is a Major Player in the IDC MarketScape: Worldwide UCaaS Service Providers for SMB and Enterprise 2021 Vendor Assessments
- Discover how Dialpad utilizes AI to unify UCaaS and CCaaS
- Web: https://www.dialpad.com/
- Blog: https://www.dialpad.com/blog/
- Twitter: https://twitter.com/dialpadHQ/
- LinkedIn: https://www.linkedin.com/company/dialpad/
- Facebook: https://www.facebook.com/dialpadHQ/
- Instagram: https://www.instagram.com/dialpadHQ/
Dialpad is the leading cloud communications platform for AI-powered calling, conferencing and contact centers. Dialpad’s proprietary, real-time Artificial Intelligence engine, Voice Intelligence (Vi™), helps businesses make smarter decisions by giving real-time insights on every call. Built on the Google Cloud Platform for unmatched security and reliability, Dialpad is easy to deploy, integrate and scale. Today, more than 70,000 of the world’s most innovative businesses use Dialpad and its seamless integrations with Google Workspace, Hubspot, Microsoft Office 365, Salesforce, Zendesk and others to allow every user to be more productive. Customers include T-Mobile, Twitter, WeWork, Uber, Stripe, Netflix, Motorola Solutions, Splunk and Domo. Dialpad is backed by the world’s leading investors including Amasia, Andreessen Horowitz, Felicis Ventures, GV, ICONIQ Capital, OMERS Growth Equity, Salesforce Ventures, Scale Ventures, Section 32, SoftBank Corp., T-Mobile Ventures and Work-Bench. Headquartered in the United States, Dialpad has offices in Australia/New Zealand, Brazil, Canada, India, Japan and the UK. Visit www.dialpad.com for more information and to request a demo.
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