Dialpad Wins Bronze in 2021 Stevie® Awards for Sales & Customer Service
Company honored its COVID-19 response and helping customers transition to Work from Anywhere
SAN FRANCISCO–(BUSINESS WIRE)–Dialpad, Inc., the leading AI-powered cloud communications platform, was presented with a Bronze Stevie® Award for “Most Valuable Response by a Business Development Team.” The honor recognizes the company’s “StayWell” promotion which helped hundreds of new customers transition to remote work in response to the pandemic. In March of 2020, Dialpad offered its AI-powered calling and conferencing platform for free to any new customer transitioning a workforce away from the office.
“It was important to the Dialpad team to provide the support we were built for, and we believe we have made a difference among customers, communities and businesses worldwide,” said Craig Walker, CEO and founder, Dialpad. “In all, our team was able to help over 700 new customers maintain business continuity and adjust to this new normal by offering our calling and conferencing platform for free.”
Built on the cloud for maximum reliability and scale, Dialpad is one of the only companies uniquely situated for the rapid digital transformation brought on by the pandemic. Dialpad offers businesses the opportunity to seamlessly and effectively move their business communications to the cloud so their employees can truly Work From Anywhere. Plus, powerful AI technology is embedded in every interaction, enabling business users to get even more value from their calls and meetings.
“In the toughest working environment in memory for most organizations, 2021 Stevie Award winners still found ways to innovate, grow sales, please their customers, and secure new business,” said Stevie Awards president Maggie Gallagher. “The judges have recognized and rewarded this, and we join them in applauding this year’s winners for their continued success.”
Details about the Stevie Awards for Sales & Customer Service and the list of Stevie winners in all categories are available at www.StevieAwards.com/Sales.
For more information on how Dialpad enables companies to Work From Anywhere, visit https://www.dialpad.com/work-from-anywhere/.
Dialpad is the leading cloud communications platform for AI-powered calling, conferencing and contact centers. Dialpad’s proprietary, real-time Artificial Intelligence engine, Voice Intelligence (Vi™), helps businesses make smarter decisions by giving real-time insights on every call. Built on the Google Cloud Platform for unmatched security and reliability, Dialpad is easy to deploy, integrate and scale. Today, more than 70,000 of the world’s most innovative businesses use Dialpad and its seamless integrations with Google Workspace, Hubspot, Microsoft Office 365, Salesforce, Zendesk and others to allow every user to be more productive. Customers include Twitter, WeWork, Uber, Stripe, Netflix, Motorola Solutions, Splunk and Domo. Dialpad is backed by the world’s leading investors including Amasia, Andreessen Horowitz, Felicis Ventures, GV, ICONIQ Capital, OMERS Growth Equity, Salesforce Ventures, Scale Ventures, Section 32, SoftBank Corp. and Work-Bench. Visit www.dialpad.com for more information and to request a demo.
About The Stevie Awards
Stevie Awards are conferred in eight programs: the Asia-Pacific Stevie Awards, the German Stevie Awards, the Middle East & North Africa Stevie Awards, The American Business Awards®, The International Business Awards®, the Stevie Awards for Great Employers, the Stevie Awards for Women in Business, and the Stevie Awards for Sales & Customer Service. Stevie Awards competitions receive more than 12,000 entries each year from organizations in more than 70 nations. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about the Stevie Awards at http://www.StevieAwards.com.