Marchex AI-Fueled Products Win Two Industry Awards

Company Also Announces Executive Promotion

SEATTLE–(BUSINESS WIRE)–Marchex (NASDAQ: MCHX), the award-winning AI-powered conversation intelligence company that helps businesses turn strategic insights into the actions that drive their most valued sales outcomes, today announced that its artificial intelligence-fueled products have been recognized with two new industry awards, building on numerous others the company has won during the past year.

On August 12, Marchex Marketing Edge was selected as the winner of the “Best Marketing Attribution Solution” award in the fourth annual MarTech Breakthrough Awards. The program is conducted by MarTech Breakthrough, a leading market intelligence organization that recognizes the top companies, technologies and products in the global marketing, sales and advertising technology industry today. This year’s MarTech Breakthrough Awards program attracted more than 2,850 nominations from 17 different countries throughout the world.

Marchex Marketing Edge is a powerful and easy-to-use conversational analytics solution that enables marketers to demonstrably improve their digital marketing performance through data-driven decisions. It leverages AI to reveal which marketing campaigns and channels result in incoming call, text and form-fill conversions from consumers, enabling a business to maximize its return on ad spend (ROAS). The solution also seamlessly integrates with Marchex Sales Edge Rescue to provide real-time lost opportunity alerts, so a sales team can act quickly to rescue and close deals before the prospect calls a competitor.

“With all of the data available, ad tracking is incredibly complex and can become completely overwhelming and confusing,” said James Johnson, Managing Director at MarTech Breakthrough. “Marketing teams need a powerfully simple solution that is easy to navigate with reporting that is straight to the point, consisting of only the results they want. From its ease of use to its ability to help teams reach new advertising channels, the solution is a significant step forward for marketers to understand their audience and make sound, real-time decisions to increase revenue. The clear choice for ‘Best Marketing Attribution Solution’ belongs to Marchex Marketing Edge and we extend our sincere congratulations to the entire Marchex team.”

Meanwhile, in late July, the Business Intelligence Group honored Marchex Engage for Automotive, a sales engagement solution for automotive dealers, with a Product of the Year award in the 2021 Sales and Marketing Technology Awards program, also known as The Sammys. The Sammys honor organizations and products helping to solve the challenges organizations have connecting and collaborating with prospects and customers.

Marchex’s recently launched Engage for Automotive is a conversation intelligence solution that empowers sales teams to improve sales outcomes while delivering a better buying experience. It unlocks the content of consumer-to-dealership conversations and enables dealers to increase sales efficiency, take the right actions to make the most of every opportunity, and sell more.

“We are proud to reward and recognize Marchex for their innovation and dedication to helping both the organization using their technology and the ultimate consumer,” said Maria Jimenez, Chief Nominations Officer, Business Intelligence Group. “It was clear to our judges that their efforts will improve how we all connect with the brands we love for years to come.”

Concurrent with today’s product awards, Marchex also announced the promotion of Ryan Polley, most recently Marchex Chief Product and Strategy Officer, to the position of Chief Operating Officer, effective immediately.

“These awards reflect Marchex’s continued organizational momentum in deploying our conversation intelligence technology and data in innovative and practical ways that can both lead to better sales outcomes for our clients and improve the overall experience of their customers,” said Ryan Polley, Marchex Chief Operating Officer. “While we are gratified to have the clear benefits of Marchex’s technology being recognized by others, we are more focused than ever on bringing additional AI-driven products to market that can help businesses sell more.”

About MarTech Breakthrough

Part of Tech Breakthrough, a leading market intelligence and recognition platform for global technology innovation and leadership, the MarTech Breakthrough Awards program is devoted to honoring excellence in marketing, ad and sales technology companies, products and people. The MarTech Breakthrough Awards provide a platform for public recognition around the achievements of breakthrough marketing technology companies and products in categories including marketing automation, AdTech, SalesTech, marketing analytics, CRM, content and social marketing, website, SEM, mobile marketing and more. For more information, visit MarTechBreakthrough.com.

About Business Intelligence Group

The Business Intelligence Group was founded with the mission of recognizing true talent and superior performance in the business world. Unlike other industry award programs, business executives—those with experience and knowledge—judge the programs. The organization’s proprietary and unique scoring system selectively measures performance across multiple business domains and then rewards those companies whose achievements stand above those of their peers.

About Marchex

Marchex’s award-winning conversation intelligence platform, featuring AI-powered sales engagement and marketing solutions, helps businesses turn strategic insights into the actions that drive their most valued sales outcomes. Our multichannel voice and text capabilities enable sales and marketing teams to deliver the buying experiences that today’s customers expect. Marchex is the trusted conversation intelligence partner for market-leading companies in critical industries, including many of the world’s most innovative and successful brands.

Please visit www.marchex.com, www.marchex.com/blog or @marchex on Twitter (Twitter.com/Marchex), where Marchex discloses material information from time to time about the company and its business.

Contacts

Marchex, Inc.

Investor Relations

Trevor Caldwell, 206-331-3600

ir@marchex.com