Research Commissioned by Prosimo Finds Multi-Cloud Backbone Improves Application Experience Globally But Increases Complexity

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Key Findings:

  • Enterprises agree that outstanding application experience is key for business success
  • 64% find they are unable to offer the same level of experience to everyone, while nearly half (47%) report it is impossible to keep up with the diversity of the application and user landscape
  • For user-to-app connectivity, multi-cloud reduces latency across 45% more paths than single cloud alone, while improving performance by up to 55% for each path when compared to network-centric forms of connectivity like VPN and SD-WAN
  • App diversity impacts performance – the variance can be 15-80% across applications, even when the same application is accessed from different regions
  • Multi-cloud introduces new challenges, most importantly complexity and security


SANTA CLARA, Calif.–(BUSINESS WIRE)–#aws–Prosimo, the Application Experience Infrastructure company, today announced its first State of Multi-Cloud Infrastructure Report based on a survey conducted by Sapio Research of more than 400 IT leaders at U.S.-based organizations with more than 1000 employees. The report offers a comprehensive picture for enterprises transitioning to the cloud and multi-cloud so that they understand the challenges and are empowered to make informed decisions about Cloud Networking and Security. The results show that while multi-cloud transit can dramatically improve network latency, the move to multi-cloud also introduces significant complexity and security challenges.

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The report is the first to measure and compare application performance and network latency across major cloud providers, including Amazon Web Services (AWS), Google Cloud Platform (GCP) and Microsoft Azure from nearly 500 Points of Presence (PoPs). The report looks at single cloud performance, multi-cloud and direct Internet connectivity. Multi-cloud is the clear performance winner: for user-to-app connectivity, multi-cloud was shown to reduce network latency across 45% more paths than single cloud alone, while improving performance by up to 55% per path, compared to network-centric connectivity like VPN and SD-WAN.

Other key findings from the 2021 Multi-Cloud Infrastructure Report include:

  • Enterprises agree that outstanding application experience is key for business success

    While 93% of organizations agree that application experience is important for the overall success of the business, roughly two-thirds (64%) find they are unable to offer the same level of experience to everyone, while nearly half (47%) report it is impossible to keep up with the diversity of the application and user landscape.
  • The growing diversity of applications adds complexity

    Different types of applications experience significant variations in performance, even when connecting over the same routes, within the same CSP. Our report found that the variance can be 15-80% across applications. Furthermore, modern applications have vastly different architecture and security requirements that impact performance, making it difficult for enterprises to monitor.
  • Security and complexity remain critical challenges

    Enterprises are more concerned than ever about the growing threat surface caused by cloud transformation and the decentralization of users, applications and data across the globe. To address this problem, many enterprise security teams have turned to VPNs or inserting security vendor SaaS services to enforce user and application security policies. However, inserting mid-mile SaaS infrastructure can significantly slow performance — adding 28x the latency, compared to a solution that eliminates mid-mile SaaS infrastructure and brings security closer to end users.
  • Variance among routes and CSP make it difficult to select optimal transit route

    The variance across key routes between CSPs can vary greatly, adding additional complexity. For example, the report finds that the latency from Singapore to the U.K. had a variance of 50MS+ between the three CSP; and latency from Hong Kong to Australia had a variance of 20MS. Moreover, this underscores the dynamic nature of cloud networks; the number of users, data volumes, connectivity options, routes and other factors can impact overall performance at any given time.
  • To realize the promise of multi-cloud, enterprises need to simplify their infrastructure, while gaining visibility and control

    While 94% of organizations are currently using tools to measure application experience, the report finds that enterprises lack comprehensive tools that allow them to measure user-to-app and app-to-app performance, across key routes, cloud providers and application types.

Click here to read the full State of Multi-Cloud Infrastructure Report

“Despite key challenges, multi-cloud remains a highly attractive strategy to enterprises who must deliver fast, secure and consistent application experiences across the globe,” said co-founder and CEO Ramesh Prabagaran. “Given the complexities involved, the organizations that succeed will develop a balanced approach — one that manages cost, security and performance. As a result, multi-cloud networking alone will not be enough; enterprises will require a strategy that combines multi-cloud networking, security, application performance and observability in one integrated stack.”

This report comes on the heels of the 2021 Gartner Market Guide for Cloud Networking Software, which states that, “a market is emerging to address ‘inside the cloud’ and multi-cloud networking challenges, as there are notable gaps from existing vendors. I&O leaders should look to cloud networking software products to address functionality gaps and improve operations within cloud and multi-cloud environments.”1

Prosimo is recognized as a Representative Vendor in Cloud Network Software in the Gartner Market Guide for its Application eXperience Infrastructure (AXI) platform. Prosimo AXI delivers cloud networking, secure access application performance and observability in a vertically integrated stack that provides a single, end-to-end view of the application and the users who are accessing it. Moreover, AXI provides data on application performance as well as infrastructure insights needed to make recommendations about dynamically expanding or shrinking cloud points of presence and dynamically applying security frameworks according to customers’ needs. In addition to enabling enterprises to take advantage of the rich insights that the collapsed stack provides, AXI’s deep infrastructure-focused monitoring ensures that the infrastructure being used to serve applications remains cost effective.


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About Prosimo

Prosimo is a venture-backed company set to disrupt enterprise infrastructure. The company’s new, re-imagined architecture provides users in multiple industries with fast and secure experiences for all enterprise applications across a range of environments — quickly, easily, and within a company’s administrative control. Powered by data insights and machine learning models, the Prosimo Application eXperience Infrastructure platform (AXI) is easy to use and enables a multi-cloud infrastructure strategy to deliver apps that are fast, secure, and cost-optimized. The founders and team have extensive experience solving complex problems within IT infrastructure. Prosimo is backed by General Catalyst and WRVI Capital. The company is headquartered in Santa Clara, Calif. For more information, visit

1Gartner, [Market Guide for Cloud Networking Software], [Andrew Lerner, Arun Chandrasekaran, Joe Skorupa and Jonathan Forest], [17 May 2021].

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.


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