VIQ Solutions Awarded CJIS ACE Compliance Seal Providing Secure and Confidential Law Enforcement Solutions

Award recognizes VIQ Solutions’ commitment to ensuring secure management of sensitive Criminal Justice Information

PHOENIX, Ariz.–(BUSINESS WIRE)–VIQ Solutions Inc. (“VIQ” or the “Company”) (TSX Venture Exchange: VQS and OTC Markets: VQSLF), a global provider of secure, AI-driven, digital voice and video capture technology and transcription services, today announced it received the FBI-approved Criminal Justice Information System (CJIS) ACE Readiness Seal from Diverse Computing Inc. for its solution suite supporting onsite and remote workforces.

CJIS ACE Compliance Seal is awarded to agencies and companies demonstrating executive commitment and real-world working knowledge of FBI CJIS Security Policy compliance and its critical importance to law enforcement. CJIS sets security standards for Law Enforcement, cloud providers, local agencies and corporate networks. CJIS monitors criminal activities in local and international communities. Their databases are a centralized source of criminal justice information (CJIS).

VIQ provides solutions to hundreds of Law Enforcement agencies globally representing approximately USD $10.2 million of revenue, yield approximately 44% in gross margin, equivalent of 25.5% of VIQ’s global enterprise revenue.

VIQ Solutions was awarded CJIS ACE after completing a rigorous audit and evaluation with Diverse Computing Inc. The audit reviewed systems, policies and procedures and concluded VIQ Solutions demonstrated the required competencies in managing all aspects of the security policy.

The COVID-19 pandemic with isolation requirements required rapid transition to remote workforces leading to security challenges requiring VIQ to ensure security and compliance. VIQ’s designation with CJIS ACE Compliance supports its continued dedication to the security of all its solutions, employees and clients.

“We are proud that even with rapid migration to a work from home environment, VIQ ensured CJIS standards were dominant in our strategy,” said Susan Sumner, VIQ Chief Operating Officer. “Our customers must always be assured our US workforce accessing highly sensitive Law Enforcement content fully meets this exacting standard, especially in these critically challenging times.”

“Confirming compliance with the FBI CJIS Security Policy is a detailed process requiring an audit of software planning and design to security and training, which can only be accomplished by the States or FBI,” said Larry Coffee CJIS ACE Division, Diverse Computing Inc. “VIQ Solutions completed the industry’s first and only in-depth compliance review process conducted by CJIS ACE, and been awarded the CJIS ACE Compliance Seal indicating they are CJIS Ready, conveying to current and future clients their commitment to CJIS compliance.”

The comprehensive review included NetScribe, VIQ’s AI-powered, secure cloud platform for the capture, transcription and delivery of Law Enforcement documentation, and aiAssist, its state-of-the-art AI-based speech-to-text technology. The review included screening of all transcription personnel, including background security checks and fingerprinting required by respective CJAs, received a bi-annual State-approved CJIS awareness training, and that VIQ’s cloud-based workflow controlled access to the media to be transcribed at all time and restricted local replication. VIQ Solutions will continue to monitor and adapt to changes that enhance and refine our security protocols, reinforcing confidentiality standards to always ensure compliance.

For more information about VIQ, please visit or call 800-263-9947.

About VIQ Solutions Inc.

VIQ Solutions is a global expert in video capture software and audio recording with voice-to-text capabilities. VIQ provides a cyber-secure AI technology and service platform to law enforcement, immigration, medical, legal, insurance, courts, and transcription service providers, enabling them to unlock the value of their enterprise digital media and streamline their document-creation workflow, using artificial intelligence tools for measurable business gains.

About Diverse Computing

Diverse Computing, Inc. is a specialty software and consulting company that develops NCIC/CJIS end-user access and message switch applications for federal, state and local criminal justice agencies. The CJIS ACE Division of Diverse Computing addresses CJIS compliance, audit, and business processes of organizations by utilizing nationally recognized experts who were contributors and practitioners of the CJIS Security Policy and its application in the real world. Through comprehensive assessments, mitigation strategies and an extensive knowledge transfer process, CJIS ACE provides the necessary tools for any organization to increase and maintain their knowledge and overall state of CJIS compliance. More info at

Forward-looking Statements

Certain statements included in this news release constitute forward-looking statements or forward-looking information under applicable securities legislation. Such forward-looking statements or information are provided for the purpose of providing information about management’s current expectations and plans relating to the future. Readers are cautioned that reliance on such information may not be appropriate for other purposes. Forward-looking statements or information typically contain statements with words such as “anticipate”, “believe”, “expect”, “plan”, “intend”, “estimate”, “propose”, “project” or similar words suggesting future outcomes or statements regarding an outlook. Forward-looking statements or information in this news release include, but are not limited to, management’s targets for the Company’s growth in 2020, as well as the size, scope, and timing of the implementation of projects currently in the pilot phase.

Forward-looking statements or information is based on several factors and assumptions which have been used to develop such statements and information, but which may prove to be incorrect. Although VIQ believes that the expectations reflected in such forward-looking statements or information are reasonable, undue reliance should not be placed on forward-looking statements because VIQ can give no assurance that such expectations will prove to be correct. In addition to other factors and assumptions which may be identified in this news release, assumptions have been made regarding, among other things, the Company’s recent initiatives, and that sales and prospects may provide incremental value for shareholders. Readers are cautioned that the foregoing list is not exhaustive of all factors and assumptions that have been use

Forward-looking statements or information is based on current expectations, estimates and projections that involve several risks and uncertainties which could cause actual results to differ materially from those anticipated by VIQ and described in the forward-looking statements or information. These risks and uncertainties may cause actual results to differ materially from the forward-looking statements or information. Readers are cautioned that the foregoing list is not exhaustive of all possible risks and uncertainties.

Neither the TSX Venture Exchange nor its Regulation Service Provider (as that term is defined in the policies of the Exchange) accepts responsibility for the adequacy or accuracy of this release.


For additional information:

Laura Haggard

Chief Marketing Officer

VIQ Solutions